qgn / for / bug reports
Bug reports people can act on.
"It's broken" gets a reply asking what you mean. A screenshot with numbered steps, or a short clip, gets the bug fixed.
A good bug report shows three things: what you did, what you expected, what happened. QGN makes the showing part fast, and it keeps the private bits out of the ticket.
a screenshot with steps
- ctrl+q and drag over the broken part, or click the window to take all of it.
- Open it in Studio from the card in the corner. Press c for numbered callouts and click 1, 2, 3 on the steps. Press a for an arrow at the thing that is wrong.
- Press x and drag over emails, names or tokens. The default is a solid block that replaces the pixels. Nobody can unblur it.
- ctrl+c copies the result. Paste it into the ticket.
Every mark stays editable. Click it with the pointer (v) to move it, resize it or delete it. ctrl+z undoes anything, crops included.
a clip of the bug happening
- ctrl+shift+q and drag over the area. An optional 3, 2, 1 countdown gives you a moment to get ready.
- Reproduce the bug. Narrate with the microphone if it helps. Pause if you need to set something up.
- In Studio, set the trim with i and o. QGN makes zoom keyframes from your clicks, so the viewer sees what you clicked, not a tiny cursor in a big frame.
- Export MP4 for a ticket, or GIF where only images play inline. Studio estimates the file size before you export.
More in screen recording.
small things that help
- Window capture gives you exact edges, and the window in front, not the one behind it.
- The cursor stamp. Captures are taken without the cursor. Drop one in where it matters, on purpose.
- Recent captures. The last twelve stay in the tray menu. Closed the card and now the ticket wants it? It is still there.
- Auto-save to a folder, if you want a trail of every capture with a timestamp.
questions
How do I record a bug with QGN?
Press Ctrl+Shift+Q, drag over the area, and reproduce the bug. Microphone and system audio can be on or off. Stop, trim it in Studio, and export MP4 or GIF.
How do I hide personal data in a bug screenshot?
Use the redaction tool in Studio. The default is a solid block that replaces the pixels, so nobody can recover what was under it. Pixelate is there too.
Does QGN upload my bug reports anywhere?
No. Everything stays on your machine until you paste or attach it yourself.